"Help!
Who Can I Trust To Solve Problems and Answer the Unending
Questions I Have About Technology
Without Spending a Fortune?"
English Speaking Technical Support and Advice for Home Offices and Home Networks in Switzerland
Dear Colleague,
I’ve got something exciting I want to share with you. We’ve been servicing small and mid-sized businesses for more than 13 years. Recently, we’ve decided to take all the knowledge we’ve gained - and tools we’ve invested in - and services we’ve developed and fine tuned over those years and provide them to home offices and home networks.
Why have we decided to offer services to home offices and home networks? Well, home offices and home networks are not what they used to be. With the proliferation of so much technology that’s available to the consumer market these days, self employed independents and families are adopting some fairly sophisticated technology for their homes. With that also comes the need to:
- Get expert advice for technology decisions and purchases when you need it
- Connect all your computers and technology equipment and keep it running smoothly
- Securing your computers and network from malicious viruses, spyware, spam and hackers
- Avoid frustrating outages, crashes and loss of productivity
- Back up all your important documents, files, pictures, music and videos, etc.
We can help you!
10 Surefire Signs That You’re Ready For Your Home Office or Home Network To do More for You
- You have two or more computers that need to share office equipment and resources (printers, scanners, wireless Internet, storage devices, etc.).
- You have irreplaceable files and data residing on more than one computer that need to be secured from loss, corruption, or unauthorized access.
- You need (or would like to have) secure access to your computer files while traveling.
- You need to back up critical files on more than one computer, and you would like to be able to restore accidentally deleted files or previous versions of your files.
- You keep or would like to keep all your important contact information in one central place.
- You have pictures, videos and music spread out over multiple computers and would like to centralize and share them.
- You would like to access those same pictures, music and videos through your television or home entertainment system.
- You need solid advice for critical business applications and technology.
- You would like to get rid of "all these wires" connecting everything together.
- You want a central access point for information instead of having to hunt down various files and data on various computers on your network.
So, why hire us?
In addition to these 10 reasons why hire Optistar to handle all your home office and home network computer needs in Switzerland, check out what a few of our clients have to say:
Excellent Job of Maintaining Our Systems within Workable Budgets
“The Vertex Companies (VERTEX) has worked with Optistar since 1999. During this time frame Optistar has successfully integrated us with a publicly traded company in 2001 and also successfully transitioned the company when a management buy back was completed in 2005. VERTEX is a complex and dynamic group of companies with many interested parties. Optistar has always done an excellent job of maintaining our systems within workable budgets. Optistar services have assisted in increasing our productivity and effectiveness as an organization. I look forward to continuing our work together in years to come. Congratulations on being our sole IT provider for the past 10 years!”
President
Our Last “Company” Was An “IT Guy” Now We Have a Whole Team with Optistar And Our Network Runs 100% Better!
Our business relies on IT. If our server goes down even for 1 hour it can cost us $10,000 or more. We have used Optistar for many years and have consistently received great service across the board. When we first hired them we were skeptical as our last “IT Guy” was simply not reliable.
Since the day OptiStar started they have really impressed us with quality support and reasonable prices. Our network is exactly where we need it to be now and we rely on Optistar more than ever. With Optistar managing our network, our focus can be 100% on our business, our customers and our sales.
Owner
Outstanding Service
Responsive to Our Needs
"Optistar provides outstanding service. Their network engineers are excellent problem solvers and troubleshooters who are extremely responsive to our needs. They constantly exceed our expectations by being available 24/7."
Partner
Optistar has Exceeded My Expectations - and I Tend to Have Very High Expectations of Everything
I am absolutely satisfied with Optistar’s service. They respond to requests in a timely, professional manner, and have no problem explaining technical solutions in such a way that non-technical people can understand. They have exceeded my expectations and I tend to have very high expectations of everything. OptiStar has yet to FAIL to meet those expectations - rare in my book! One of the biggest benefits I get from Optistar is their rapid, knowledgeable response to any technical need, no matter the time of day - I've had issues on weekends that have been resolved quickly!
Director of Business Administration
The Computer Problems We Were Experiencing with the Last Guy have Disappeared - I Don’t Even Have to Think about Computer Problems Anymore
Before Optistar, we were using a one-man-band computer guy for all of our support. Then several things happened that alerted us that he wasn’t doing such a great job. First, our computers starting slowing down and several crashed. The server went down on us multiple times and we were constantly losing our e-mail. He promised to take care of certain projects and then would never follow through. Later we discovered that we didn’t have a firewall in place and our backups were not set up properly. It got to the point where we were paying him to correct mistakes he had made!
Thank goodness a friend recommended OptiStar when he did. Mark spent a lot of time properly configuring our network including moving it to a secure location outside of our landlords room with other servers. All of our data, which is the heart of our business, is on our servers. Moving our equipment was surprisingly uneventful. It took place over the weekend and Monday morning we started work as if nothing had happened.
Our previous experience with IT providers was so bad we thought it was a “miracle”. But I have since learned this is just how these guys do business.
Now we have the peace of mind that our network is being watched and properly maintained. The problems we were experiencing with the last guy have all disappeared which makes everyone here a lot more productive. I don’t even have to think about computer problems anymore. I like the personal service OptiStar provides and the fact that I can pick up the phone or email them anytime with a question and get an answer right away. I genuinely get the feeling that Mark and the team at Optistar want to help me, and that’s, I think, the thing that I appreciate most.
Owner
Ok, So How Much Does It Cost?
We’ve got a few different types of plans for you to choose from so you’re not forced to purchase services you’ll never need. Our OptiCare Home Network Plans can start as low as 150 CHF per month depending on your needs and the size of your network. If a pay as you go type plan is more your speed, we can work that out as well.
Please don’t hesitate to call me directly at +41 (21) 550 27 57 to discuss your needs.
Good Networking,
 |
President
Optistar Technology Consultants